Welcome to ميــنا. We are committed to protecting your privacy and personal data. This policy explains what information we collect, how we use it, and your rights when you use our website and services for dental supplies in Syria.
1.Information We Collect
We may collect the following categories of information:
- Personal data: name, phone number, and delivery address when you place an order or contact us.
- Order data: products or packages ordered, quantities, notes, and cash-on-delivery details where applicable.
- Device and usage data: general technical information such as browser and device type, approximate IP address, and pages visited, used to improve performance and security.
- Communications: the content of your messages via WhatsApp or social media when you request support.
2.How We Use Your Information
We use the information we collect to:
- Process, confirm, and deliver orders to your address in Syria.
- Contact you about order status, inquiries, or customer support.
- Improve the website experience, products, and customer service.
- Prevent fraud, abuse, and protect platform security.
- Send order-related updates or relevant offers when you consent or when permitted by applicable law.
3.Data Storage and Security
We retain your data for as long as needed to fulfill orders, provide service, and meet legal obligations. We apply reasonable technical and organizational measures to protect your data from unauthorized access, loss, or alteration. However, no method of transmission over the Internet can be guaranteed to be completely secure.
4.Third-Party Services
We may share limited information with service providers who help us operate the store, such as website hosting, notification services, or shipping and delivery partners. We do not sell your personal data to third parties for marketing purposes. Third-party services may have their own privacy policies.
5.Your Rights
Subject to applicable law, you may request to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Delete your data when we no longer need it to operate the service.
- Object to certain processing of your data where applicable.
To exercise these rights, contact us using the channels listed in the Contact section below.
6.Cookies and Tracking
Our website may use cookies or similar technologies to remember your preferences (such as cart or interface settings) and improve performance. You can adjust your browser settings to refuse some cookies; doing so may affect certain site features.
7.Contact Us
For any questions about this Privacy Policy or your personal data, you can reach us at:
- WhatsApp: +963 986 055 530
- Instagram: @meenadent
- Our Contact page
We may update this policy from time to time. The last updated date is shown at the top of this page. Continued use of the site after an update means you are aware of the current version.